Policies
Terms & Conditions
These Terms and Conditions govern all photo sessions organized by our company in Punta Cana. By booking a session, you agree to the following terms:
1. Booking & Payments
A deposit is required to confirm your booking. The remaining balance must be paid on or before the day of the session. Payments can be made online or in cash (USD or Dominican pesos at the current exchange rate).
2. Cancellations & Rescheduling
Cancellations made at least 72 hours before the scheduled session are eligible for a full refund of the deposit. Cancellations within 72 hours may result in a partial or non-refundable deposit. Weather-related rescheduling will be accommodated whenever possible.
3. Delays & No-Shows
If you arrive late, your session time may be reduced accordingly. Failure to appear without prior notice will result in a full charge and loss of the deposit.
4. Image Rights & Usage
Clients receive edited digital images according to the selected package. Raw files are not provided unless otherwise agreed. The company reserves the right to use selected images for marketing and portfolio purposes unless the client explicitly requests otherwise in writing.
5. Liability
While every precaution is taken for safety, the company is not responsible for personal injuries, property damage, or loss during the session. Participation in photo sessions is at the client’s own risk.
6. Delivery
Edited photos are typically delivered within 10–15 business days via an online gallery or download link. Delivery times may vary during peak seasons.
7. Governing Law
These Terms and Conditions are governed by the laws of the Dominican Republic. Any disputes shall be resolved in the local courts of Punta Cana.
Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you book a photo session or interact with our website and services.
1. Information We Collect
We collect personal information that you voluntarily provide to us, including:
- Your name, phone number, and email address.
- Details related to your photo session (location, date, preferences).
- Photos and videos taken during your session.
- Payment details (processed securely through third-party providers such as PayPal or Stripe — we do not store full payment data).
We may also collect basic website analytics data (such as page visits and device type) to improve our services.
2. How We Use Your Information
Your personal data is used to:
- Confirm and manage your booking.
- Communicate regarding your photo session or updates.
- Deliver edited photos and related materials.
- Process payments and send receipts.
- Improve our customer experience and marketing.
With your consent, we may use selected images for promotional purposes such as our website, social media, or portfolio.
3. Image Usage & Consent
You retain full rights to your purchased images. However, by participating in a photo session, you grant the company limited rights to use your photos for marketing and portfolio display, unless you explicitly request otherwise in writing before the session.
4. Data Protection
We use secure systems to store and protect your information. Access to personal data is restricted to authorized team members only.
We do not sell, rent, or share your personal information with third parties, except when necessary to process your booking (e.g., payment gateways or delivery services).
5. Data Retention
Your information is retained only as long as necessary for business or legal purposes. Photo files are stored securely for a limited time and may be deleted after delivery unless otherwise requested.
6. Your Rights
You have the right to:
- Request access to your personal data.
- Request correction or deletion of your data.
- Withdraw consent for marketing use at any time.
To exercise these rights, contact us at the email provided on our website.
7. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the revised effective date.
8. Contact
If you have any questions or requests related to your personal information, please contact us at our official email address.
